faq’s
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Do you meet us at the trail?
Yes! Meeting at the trail is one option, and another option is to meet in Coeur d’Alene or the surrounding area to load up the rented UTV onto your trailer. All you need to do is call to let us know what works best for you.
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what do i need for the ride?
You should bring your driver's license, water bottle, snacks or lunch, sunglasses, sunscreen, and insect repellent. Riders should dress in layers, bring an extra jacket, and closed-toe shoes are recommended. Be prepared to have fun and get dirty!
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what are age requirements?
Drivers must be 21 and have a valid driver’s license to rent a UTV from Rugged Rides, LLC. Riders under the age of 18 must wear a helmet at all times in the state of Idaho. We have helmets or you can bring your own.
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what happens if i need to cancel?
Our cancellation policy is full refund 24 hours before your reservation. You can change or cancel your booking using your confirmation email. We are a small company giving very affordable prices. Thank you for understanding.
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what things are provided?
A helmet and goggles will be provided for each rider, although only minors are required to wear them. We will also equip each UTV with a cooler for your drinks and snacks, a first aid kit, tire repair kit and straps to hold your small amount of personal belongings.
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What happens if i need help?
There is some limited cell phone service on most roads and trails in our area if you need to call us or any of the local emergency support numbers listed on your contract. Also, you will find that our trails are used by the nicest people who are willing to help a fellow rider in need. It’s the North Idaho Way.